Frequently Asked Questions
Everything you need to know about shopping with Shop Chunks.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Our items generally run true to size. You can find a detailed size guide on each product page with specific measurements to help you find the perfect fit.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your products ethically sourced?
Yes, Shop Chunks is committed to ethical fashion. We partner only with manufacturers who adhere to fair labor practices and sustainable production standards.